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Return Policy

Eligibility Returns are accepted only under the following conditions:

  • The product received is damaged, or
  • The product received is wrong (i.e., does not match what was ordered)

Returns will not be accepted for reasons such as change of mind, size/fit issues, or dissatisfaction with the product, unless it falls under the two conditions above.

Return Window

  • Customers must initiate a return request within 3 days of delivery.
  • Requests raised after this window will not be eligible for return.

Approval Process

  • The customer must submit a clear image of the damaged or incorrect product at the time of raising the return request.
  • Returns will be approved solely on the basis of this image evidence.
  • Requests without image proof, or with images that do not clearly substantiate the damage/mismatch claim, will not be approved.