Return Policy
Eligibility Returns are accepted only under the following conditions:
- The product received is damaged, or
- The product received is wrong (i.e., does not match what was ordered)
Returns will not be accepted for reasons such as change of mind, size/fit issues, or dissatisfaction with the product, unless it falls under the two conditions above.
Return Window
- Customers must initiate a return request within 3 days of delivery.
- Requests raised after this window will not be eligible for return.
Approval Process
- The customer must submit a clear image of the damaged or incorrect product at the time of raising the return request.
- Returns will be approved solely on the basis of this image evidence.
- Requests without image proof, or with images that do not clearly substantiate the damage/mismatch claim, will not be approved.